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OIT Helpdesk Support

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The OIT Helpdesk will close for the holidays at 3 p.m. PDT on Wednesday, November 22. Phone and chat support will resume at 9 a.m. PDT on Saturday, November 25, and the in person Helpdesk in the FMH lobby will re-open at 8 a.m. PDT on Monday, November 27.

In the meantime, please visit the online to review our self-support materials or submit a ticket to , and we look forward to connecting with you when we are back online and in FMH!

Get help online in the PSU Help Center

To requesttechnologysupport, contact us with the .

You can alsofind answers to many technology-related questions by searching our knowledge base for help articles.

Visit the PSU Help Center at.

Screenshot of PSU Help Center website at go.pdx.edu/help

Call the Helpdesk

We offer phone support seven days a week,except during .

  • Monday through Friday, 8a.m. to 7p.m.
  • Saturday and Sunday, 9a.m. to 5p.m.

Phone:503-725-4357
Toll free: 1-800-547-8887 ext. 5-4357

Chat with the Helpdesk

Our chatbot is available at all times, with live chat supportavailable five days a week,except during .

  • Monday through Friday, 9 a.m. to 5 p.m.

To access the chatbot or live chat support, select the green,Open Kit Chatbotbuttonin the bottom right corner of your screen.

Visit the Helpdesk

Visit the OIT Helpdesk in the person in the FMH Student Services Lobbyfive days a week,except during .

  • Monday through Friday, 9a.m. to 3p.m.

We are also available in any of the OIT run on campus.